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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Activate an operations centre and initiating systems
   • Initial task information is obtained on likely nature of incident response
2. Operations centre is opened, in accordance with organisational procedures
3. Communications and information management computerised systems are activated or established, in accordance with organisational procedures
4. Appropriate plans and directories are accessed, in accordance with organisational decisions on the nature of response
5. Operations centre staff are activated, in accordance with organisational procedures
6. Other organisations/agencies are informed that the operations centre has been activated, in accordance with organisational procedures
7. Collect, maintain and display information
   • Operational information is actively sought
8. Operational information is recorded legibly and/or electronically, in accordance with organisational procedures
9. Operational priorities are applied, in accordance with organisational procedures
10. Information is evaluated for currency and correctness and advice is provided to appropriate personnel
11. Incident files are maintained, in accordance with organisational policies and procedures
12. Information displays are plotted and/or updated, as required, in accordance with organisational procedures
13. Disseminate information
    • Briefing areas are prepared, in accordance with organisational procedures
14. Information for situational reports, operational orders and media releases is assembled for appropriate personnel
15. Relevant information is disseminated under direction of appropriate personnel, in accordance with organisational policies and procedures
16. Information is distributed within the operations centre, in accordance with organisational policies and procedures
17. Relevant information is included in incoming shift hand over details
18. Close an operations centre
    • Records and information are filed, in accordance with organisational procedures
19. Communication systems are reset to standby modes, in accordance with organisational policies and procedures
20. Operations centre is returned to operational readiness to allow for rapid reactivation, as required
21. Information is provided to appropriate personnel to assist with post operational reports, in accordance with organisational procedures
22. Signs and symptoms of operational stress in self and others is recognised and promptly reported to appropriate personnel
23. Debriefing requirements are met, in accordance with organisational procedures
24. Other organisations/agencies are informed that the operations centre has been closed, in accordance with organisational policies and procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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